Shipping policy
All orders are shipped from Munich, Germany. We take care to package each order thoughtfully and dispatch it in a timely manner. Below are the details of our shipping process:
Germany
Shipping charges within Germany are €4.50. We offer free shipping on orders above €150.
The estimated delivery time within Germany is between 2 to 4 business days.
Other European Countries & U.S.
We ship across Europe and the United States at a flat rate of €14.00. We offer free shipping on orders above €150.
Any customs fees will be the customer’s responsibility.
The estimated delivery time is between 4 to 8 business days.
Other International Countries
At this time, we do not offer shipping to countries outside Europe and the U.S.
If you are residing in a country we don't ship to and wish to purchase our products, please feel free to contact us and we will do our best to assist you.
Additional Information
- All orders are shipped via DHL.
- The delivery timelines mentioned above are based on recent experience and are indicative. We cannot guarantee delivery dates, as they may vary depending on the shipping carrier and external factors.
- We do not offer Cash on Delivery (COD) as a payment method.
- If multiple orders are placed by the same customer within a short time frame, they may be combined and shipped together.
- If a delivery attempt is unsuccessful and the order is returned to us, customers will be responsible for standard shipping charges to have it resent.
- Meenal is not responsible for lost or stolen packages confirmed as delivered to the shipping address provided.
- Delays due to weather, customs, local holidays, or unforeseen events are beyond our control and may impact delivery timelines.
If you have any questions about your order or the shipping process, please feel free to contact us. We’re happy to assist.